swampy
Junior Member
Posts: 56
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Post by swampy on Apr 5, 2007 9:34:31 GMT -5
I ordered a resin conversion kit for dodge truck from e-bay user name { grumpydenise } I bought and paid for it on Feb 26th today is April 5th and still nothing I've contacted pay-pal ,e-bay just letting everybody there to be careful if you purchase any thing from them. I also e-mail many times and will not reply .
be care full Swampy
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Post by The Mad Modeller on Apr 5, 2007 18:22:52 GMT -5
I believe that is Matt Conte from Lookout Models.
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Post by 67impala427 on Apr 5, 2007 19:46:52 GMT -5
Thanks for the heads up guys.
Alex.
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swampy
Junior Member
Posts: 56
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Post by swampy on Apr 5, 2007 22:42:52 GMT -5
Just a heads up he finally e-mail me and thinks I sould grow-up . I guess I thought 39 days and counting seems ok with this guy think twice about this joker he's bad news
Tony
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Post by 46achers on Apr 8, 2007 16:48:17 GMT -5
"Normal" turnaround time, it seems...is app. 6 weeks to get anything in resin from the resin suppliers.
:Grow up" sounds like a poor return e-mail to me. I would have to think twice about buying anything else from them.
Dave
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swampy
Junior Member
Posts: 56
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Post by swampy on Apr 9, 2007 15:06:51 GMT -5
I would agree but I think if your going to place a item on e-bay you should already have it cast or the time frame in descreption .
Swampy
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Post by mrglubaum on Apr 11, 2007 15:08:57 GMT -5
My sentiments exactly! A friend of mine had exactly the same problem, with the same seller. I wouldn't order anything from them.
The one I had problems with is called Reliable Resin. Same scenario. Bought the items off eBay, took weeks to get because of the weather causing problems with casting due to humidity. Responses to my inquiries started out pleasant, then got more rude as time went by. They do nice work, and they have some items I'd like to have, but I'll never order from them again.
Lee
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Post by resinslinger on May 2, 2007 7:47:09 GMT -5
I consider Matt a good friend of mine and I know that he would never shaft anyone that bought items from him. What many people don't realize is that most resin casters (myself not included) have regular day-jobs and sometimes an order gets lost in the fray. I agree that 39 days is a bit extreme but I am positive that Matt had his reasons, if indeed this is who you ordered you body from.
As a resin caster, I can tell you that if there is ever a problem with any order that I receive, that I will be the one that contacts the customer first (not the other way around). Customer service is paramount in my book. If an order gets delayed too long, I usually add some freebies. Just my way of doing business.
CB.
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swampy
Junior Member
Posts: 56
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Post by swampy on May 2, 2007 9:07:36 GMT -5
It was Matt and if even if he did lose my order in the fray why the hell didn't he reply to my e-mails only when I contacted e-bay and pay-pal did he e-mail and laid and said the sent parts out and then the next day refunded my money I didn't what a refund I whated the parts your freind Matt needs to learn about customer service if he would have told me from the start it would take a month I would have been cool with that he needs to be up front with people and man up when he screws up
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Post by 67impala427 on May 2, 2007 20:32:24 GMT -5
I agree. I had the same problem with Arrowhead Aluminum when I purchased items from them. All I got was excuses, delays and no merchandise or refund. They won't even respond to my emails now. I lost money and time.
Alex.
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Post by Rustycab on May 2, 2007 20:52:32 GMT -5
ACTIONS!!!!!!! Always speak louder than words Good or Bad
In this case, I have heard enough about both of these charactures that I will not invest my time and money with them. Hence! the reason I invested in some reading material, resin and rubber and with some practice I am now capable of making most of the parts I need for myself - Its my hobby !!! I not goina let a few money grubbin, No count irresponsible folks make me miserable or take my money.
I encourage others to invest in your own talents and gifts Resin casting is achievable
Go for it
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Post by 67impala427 on May 2, 2007 21:21:19 GMT -5
I agree with you Craig. Unfortunately I barely have time for building, let alone casting. I just have to be more careful with whom I deal with. By the way I still would love the plans for that tow truck that you have.
Alex.
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Post by duane on Sept 9, 2007 19:07:08 GMT -5
resinslinger,
what kinds of things do you cast? do you have your own business?(obviously you do cause you said when people buy from you...) do you have a catalog?
thanks,
Duane
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Post by 41Chevy on Sept 14, 2007 19:54:42 GMT -5
I ordered a resin conversion kit for dodge truck from e-bay user name { grumpydenise } I bought and paid for it on Feb 26th today is April 5th and still nothing I've contacted pay-pal ,e-bay just letting everybody there to be careful if you purchase any thing from them. I also e-mail many times and will not reply . be care full Swampy I sell on Ebay and encourage potential buyers to CHECK FEED BACK!!!! DO NOT buy on impulse!! CHECK FEED BACK!! Read all the negs and neutrals that says it all. Generally the neutrals sometimes say more than the negatives!! Paul |
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Post by Dr. Dremel on Dec 25, 2007 11:32:35 GMT -5
My sentiments exactly! A friend of mine had exactly the same problem, with the same seller. I wouldn't order anything from them. The one I had problems with is called Reliable Resin. Same scenario. Bought the items off eBay, took weeks to get because of the weather causing problems with casting due to humidity. Responses to my inquiries started out pleasant, then got more rude as time went by. They do nice work, and they have some items I'd like to have, but I'll never order from them again. Lee Lee, I wouldn't buy from Reliable if he were the only resin caster on earth. And, as far as his stuff being nice, apparently you haven't bought anyting from Perry's Resin. Randy's stuff is cast as thin as injection molded pieces. To the others posting about time spans, 30 days is Quick in most cases, Perry's usually takes from 3 to 6 months to get, but if you know that upfront it doesn't matter. I'm the most impatient person I know, and I hate waiting for parts, but I know I'm not getting my stuff in a week. Just order well in advance of your projected finish date and all will be fine. Chuck |
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